SendVyte
The SendVyte AI Receptionist answers after-hours, weekend, and overflow calls for dental practices and specialists — then sends your team a transcript and prompt notification.
After-hours callers reach more than voicemail.
After-hours line
Patients in pain and referring offices don't call on your schedule. They call after hours, over lunch, and in the middle of a rush — and when they reach voicemail, many simply hang up and call somewhere else.
The SendVyte AI Receptionist answers the calls routed to it, helping your team retain the opportunity to follow up before the caller goes elsewhere.
A patient in pain at 9pm may skip voicemail and call another practice that answers.
Every line ringing at once means callers roll to voicemail even during business hours.
A referral coordinator who can't reach you moves to the next practice on their list.
Your staff handles the relationships, the scheduling, and the judgment calls. The SendVyte AI Receptionist helps ensure caller information is captured and routed to the right person when your team is unavailable — after hours, on weekends, and when the phones are ringing faster than anyone can pick up.
The SendVyte AI Receptionist isn't a voicemail box. It talks, captures what your team needs, and hands the call off to the right person.
After hours, or when your team can't pick up, the call routes to SendVyte Voice instead of dead air.
A natural voice greets the caller, identifies whether they're a patient or a referring office, and gathers the details.
Every conversation is written up — caller, reason, callback number, and any urgency flag — as a clean, searchable record.
Following your approved escalation rules, the summary reaches the right staff — first thing in the morning, or right away when it's flagged urgent.
The SendVyte AI Receptionist is a call-capture and notification tool. It follows your protocols; it does not practice dentistry.
Built for the way dental practices and specialty offices actually run.
SendVyte Voice holds a real back-and-forth in a natural voice — not a phone tree of menu options.
Captures who's calling and why — a patient issue or a referring office sending a case — and gets the details down.
It listens for practice-defined warning words and caller responses, then follows your approved notification and escalation instructions.
Every call becomes a written record your team can read, search, and act on — nothing lost to a voicemail nobody checks.
After the call ends, the summary reaches the staff you designate — so follow-up happens fast, not after a callback backlog.
Set the voice, greeting, scripts, and escalation rules to match how your practice answers the phone.
The same practice-approved answers, whether someone calls your line or opens the chat on your website.
Instead of a recording nobody has time to check, your staff gets a clean summary after the call ends: who called, why, how urgent, and the number to reach them — plus the full transcript. This is a styled example of a Felix notification.
The SendVyte AI Receptionist sits behind your existing phone setup and only answers when you decide it should.
After hours, weekends, and when your team can't pick up — you set the conditions.
It speaks the way your office does. You review and approve before it goes live.
Designate who receives routine summaries and who's alerted for urgent, flagged calls.
Your existing number forwards after-hours or overflow calls to SendVyte Voice. No number changes for patients.
Transcripts, call outcomes, and notifications live alongside the rest of your patient communications.
Change the voice, scripts, hours, and escalation rules whenever your practice needs to.
Choose your receptionist’s name, available voice, language, greeting, and practice-approved workflows. Choose from available voices and languages, in English and Spanish. Felix is our demonstration persona — your practice picks its own.
Built for referral-driven dental specialists, including endodontic, periodontal, and oral surgery practices — and the calls that matter most to referral-driven offices.
Post-op pain calls, urgent referrals, tooth number & referring-doctor capture.
Surgical post-op questions, implant inquiries, referral coordination.
Extraction & post-op calls, bleeding/swelling escalation to your protocol, referrals.
You don't buy a receptionist and a communication platform separately. The SendVyte AI Receptionist runs alongside the communication features included in your plan, including confirmations, reminders, two-way texting, and Google review tools. Growth and Complete add expanded revenue-cycle and practice-growth capabilities.
Connect from $249/month. Monthly plans available. Annual billing saves two months, and the $299 onboarding fee is waived on annual plans.
View pricingIn endodontics, an unanswered call can mean a patient in pain or a referring office trying to place an urgent case. Felix helps ensure those callers receive an immediate, professional response — even after hours or when our team is assisting other patients. We receive the caller's information, a complete transcript, and a prompt notification so our staff can take the appropriate next step. It feels less like voicemail and more like an extension of our practice.
Hear how Felix handles a patient call, a referral call, and a busy-line overflow — customized for your practice.