1. Scope and Roles
This Privacy Policy applies to SendVyte’s public websites; business account administration; activity by individual dentists, clinicians, administrators, employees, contractors, and other persons permitted by Customer to access the Services (“Authorized Users”); product support; and personal information processed through the SendVyte patient communication and practice operations platform (the “Services”). It distinguishes between (a) information SendVyte collects for its own business purposes and (b) Protected Health Information (“PHI”) and other patient information SendVyte processes on behalf of its healthcare-practice customers (each individually, a “Customer” or “Practice”).
For patient PHI, the subscribing Practice generally determines the purposes of processing and is the HIPAA Covered Entity; SendVyte acts as its Business Associate, as that term is defined under HIPAA. Patients should direct HIPAA rights requests to their healthcare practice unless instructed otherwise.
Capitalized terms used but not defined in this Privacy Policy, including "Customer Data" and "Order Form," have the meanings given in the SendVyte Terms of Service.
2. Information We Collect
Business account and contact information, including name, title, email, phone number, practice name, address, subscription, and billing contact information;
Authorized User information, authentication records, roles, device/session data, and administrative activity;
Practice configuration, provider information, office hours, scripts, workflows, templates, escalation contacts, review settings, referral information, and other information entered by a Practice;
Payment and subscription information processed by supported payment processors; SendVyte does not intend to store full payment-card numbers;
Practice management system (“PMS”) and integration data authorized by the Practice, which may include demographics, communication preferences, appointments, providers, operatories, referral information, insurance carrier information, account-balance information, and other data needed for enabled Services;
Where SummaryDocs or another clinical-documentation feature is enabled, Practice-authorized clinical notes, patient history, prior documentation, and related chart information used to generate draft S.O.A.P. notes or other clinical documentation;
SMS/MMS content, delivery status, timestamps, consent/opt-out status, patient replies, and manual practice-to-patient messages;
AI receptionist and web-agent records, which may include caller-provided health information, phone numbers, call/chat content, recordings where enabled, transcripts, summaries, classifications, timestamps, duration, and escalation/notification records;
Staff-coordination and workflow information entered through enabled SendVyte features;
Review-request, Google Business Profile, referral-analytics, payment-link, statement, and receivables workflow records; and
Website, log, security, device, browser, IP-address, cookie/session, and feature-usage information.
3. How We Use Information
Provide, operate, configure, secure, support, troubleshoot, and improve the Services;
Synchronize and display authorized Practice data and support approved communication, scheduling, referral, payment, and workflow functions;
Deliver patient communications and process replies on behalf of Practices;
Operate AI receptionist, web-agent, transcription, summarization, and Practice-configured escalation workflows;
Generate AI-assisted draft review responses, draft S.O.A.P. notes, and other enabled content for human review;
Process subscriptions, usage, invoicing, and support;
Detect fraud, abuse, security threats, outages, and technical problems;
Comply with law, contractual obligations, legal process, and regulatory requirements; and
Create and use de-identified data where permitted by the Business Associate Agreement (“BAA”) and applicable law for security, analytics, performance measurement, service improvement, and development.
4. HIPAA and PHI
When SendVyte processes PHI for a Practice, it uses and discloses PHI only as permitted by the applicable BAA, the Practice’s instructions, and applicable law. The BAA controls over this Privacy Policy in the event of a conflict concerning PHI.
SendVyte does not sell PHI or use PHI for third-party advertising. Unless expressly authorized in writing by the Practice and permitted by law, SendVyte does not use Practice PHI to train generalized artificial-intelligence models.
5. SummaryDocs and Clinical Information
SummaryDocs is an AI-assisted drafting feature. When enabled by a Practice, it may process clinical notes, patient history, prior clinical documentation, and related PHI selected or authorized by the Practice to create draft S.O.A.P. notes or related documentation. Drafts are intended for review, verification, editing as appropriate, and approval by a qualified Practice clinician before use for patient care or incorporation into the clinical record.
SummaryDocs is not an autonomous diagnosis or treatment service. SendVyte does not independently determine the clinical accuracy of Practice source data or the final documentation approved by a clinician.
6. SMS and Mobile Messaging Privacy
SendVyte sends SMS/MMS on behalf of Practices. Consent is generally collected and documented by the Practice through intake forms, scheduling workflows, verbal consent documented by staff, patient-initiated messaging, or other lawful methods. SendVyte may read a PMS consent flag or other Practice-provided consent record and applies opt-out/suppression controls as part of the messaging service.
Mobile phone numbers, SMS opt-in information, and consent status are not sold or shared with third parties or affiliates for their own promotional or marketing purposes. SendVyte may disclose such information to telecommunications carriers, messaging platforms, and service providers as necessary to deliver messages, operate the program, prevent abuse, and comply with law. Patients may reply STOP to opt out and HELP for help, subject to carrier and program functionality.
7. AI Receptionist, Calls, Chats, and Notifications
Calls and website conversations handled by SendVyte may contain health information voluntarily provided by callers. Depending on Practice configuration and enabled functionality, communications may be transcribed, summarized, recorded, classified, stored, and routed to designated Practice personnel. SendVyte’s systems may use Practice-defined escalation rules to flag or route communications; these tools do not replace clinical judgment or emergency services.
Depending on configuration, email, SMS, push, or in-app notifications to designated Practice personnel may include limited caller, patient, scheduling, or workflow information. Practices are responsible for designating appropriate recipients and using secure devices and accounts. More complete records may be available within the authenticated SendVyte application.
8. How We Share Information
We disclose information only as reasonably necessary to provide, secure, support, administer, or improve the Services; comply with law; complete a transaction requested by a Customer; or protect rights and safety. Categories of recipients may include:
Cloud hosting, database, backup, security, logging, and infrastructure providers;
Telecommunications, SMS/MMS, call-routing, recording/transcription, and communications providers;
AI and machine-processing providers used for enabled AI functionality;
PMS connectivity and healthcare-data integration providers;
Payment processors and financial service providers;
Email, browser push, notification, support, and customer-service providers;
Google and other integration partners when a Practice enables their services;
Professional advisers, auditors, insurers, and legal counsel subject to appropriate confidentiality obligations; and
Governmental authorities or other parties when required by law or valid legal process.
9. Subprocessors and Service Providers
SendVyte may update its service providers as the platform evolves. Service providers that create, receive, maintain, or transmit PHI on SendVyte’s behalf are handled as Business Associate subcontractors where required by HIPAA and are subject to written obligations appropriate to their role. A current subprocessor list may be maintained separately from this Privacy Policy.
10. Data Location
SendVyte is a United States service and generally uses United States infrastructure for its primary platform operations. Some service providers may process support, security, metadata, or other information through their own infrastructure. Where PHI is involved, SendVyte uses providers and configurations it has determined are appropriate for the applicable HIPAA relationship and BAA obligations.
11. Data Security
SendVyte uses administrative, physical, and technical safeguards designed to protect information appropriate to the sensitivity of the data and the Services. Safeguards may include encryption in transit and at rest, authentication, access controls, logical tenant segregation, security monitoring, restricted workforce access, backups, and incident-response procedures. Specific implementations may change as technology evolves.
No internet-connected system can guarantee absolute security. Practices and Authorized Users are responsible for protecting their own accounts, endpoints, networks, email accounts, mobile devices, and workforce access.
12. Data Retention and Deletion
Retention varies by data type, feature, legal requirement, service provider, and Customer configuration. During an active subscription, SendVyte retains information as reasonably necessary to provide and support enabled Services. Upon termination, PHI export, return, retention, and deletion are governed by the BAA. Other Customer Data is retained or deleted according to the applicable Order Form, product retention schedule, legal requirements, and documented SendVyte procedures.
Some data classes may have shorter operational retention periods, while financial, security, audit, consent, suppression, or legal records may be retained longer where reasonably necessary or required by law. De-identified data may be retained where permitted by the BAA and applicable law.
13. Cookies and Website Analytics
SendVyte uses cookies and similar technologies needed for authentication, session management, security, preferences, and site operation. SendVyte does not intend to use patient PHI for third-party behavioral advertising. SendVyte also collects information regarding visitor behavior and visitor demographics on sendvyte.com from Google Analytics. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners. You can opt out of Google’s collection and processing of data generated by your use of sendvyte.com by going to http://tools.google.com/dlpage/gaoptout.
14. Privacy Rights
Business contacts and Authorized Users may contact SendVyte to request access to, correction of, or deletion of personal information that SendVyte controls, subject to legal, security, contractual, and record-retention requirements. Patient requests concerning PHI processed for a Practice should generally be directed to that Practice as the Covered Entity.
Rights under state privacy laws vary and may not apply to PHI or other information exempt from a particular statute. SendVyte does not sell personal information and does not share personal information for cross-context behavioral advertising as those terms are commonly defined in state consumer-privacy laws.
15. State-Specific Rights for Residents of Certain U.S. States
If you are a U.S. resident, we process your personal data in accordance with applicable U.S. state data privacy laws. Depending on where you live, you may be entitled to certain rights with respect to your personal information, as further described in Exhibit A.
16. Children and Minors
SendVyte’s business platform is not directed to children for independent consumer use. Practices may lawfully process information about pediatric patients through the Services as part of providing healthcare. Such patient information is handled on behalf of the Practice under the BAA and applicable law. The public SendVyte website is not intended to solicit personal information directly from children under 13.
17. Changes to this Policy
SendVyte may update this Privacy Policy to reflect changes in the Services, technology, law, or business practices. The effective date will be updated when changes are posted. Material changes affecting existing Customers may also be communicated through email or in-product notice as appropriate.
18. SVAlert and Staff-Workflow Data
SVAlert and related staff-workflow tools may collect practice configuration, room or alert labels, staff names, user identifiers, workstation/device information, acknowledgement history, timestamps, push-notification tokens, and Staff Chat messages. SendVyte expressly designates SVAlert Staff Chat as a PHI-capable feature for authorized internal Practice workforce communications. Staff Chat messages may therefore contain patient-identifying or clinical information and are handled as PHI when applicable under the BAA and SendVyte's applicable safeguards and retention controls.
The core SVAlert room-alert, status-board, acknowledgement, and workflow functionality is not intended for entry of PHI unless SendVyte expressly designates a particular field or configuration as PHI-capable. Practices should not place patient names, diagnoses, treatment information, medical-record information, or other PHI into non-PHI-designated SVAlert fields.
Staff Chat is separate from PMS synchronization and does not itself retrieve data from the Practice PMS. Staff Chat is practice-scoped and does not presently provide private direct messaging. SendVyte's current Staff Chat configuration includes on-screen privacy protections for shared-workstation use, tenant isolation, automated short-term retention controls, and push notifications designed not to include message content. Technical safeguards and product features may evolve over time while remaining subject to the BAA and applicable law.
19. Contact
SendVyte, LLC
701 Whitlock Avenue, Suite K-46, Marietta, Georgia 30064
Email: support@sendvyte.com
Phone: (404) 446-9500
Web: sendvyte.com
Exhibit A to Privacy Policy
U.S. State-Specific Privacy Information
This Exhibit A is designed to be consistent with California, Colorado, Connecticut, Delaware, Florida, Iowa, Montana, Minnesota, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia privacy laws, and provides you with certain U.S. State-specific disclosures and rights which may be applicable and afforded to you depending on your U.S. State of residency.
Additional Information for California Residents
If you are a resident of the State of California, you may have certain rights afforded to you under the California Consumer Privacy Act or the “CCPA”, as amended by the California Privacy Rights Act.
We collect personal information for the business and commercial purposes described in the “How We Use Your Information” section, and we share personal information with the categories of third parties described in the “How We Share Information” section. We do not “sell” (as such term is defined in the CCPA) the personal information that we collect (and will not sell it without providing you with a right to opt-out).
California law, if applicable to us, provides some California residents with the rights listed below:
(i) You may have the right to request that we disclose to you the personal information we collect, use, or disclose, and information about our data practices.
(ii) You may have the right to request that we delete your personal information that we have collected from you.
(iii) You may have the right to request that we correct your inaccurate personal information.
(iv) You may have the right to exercise control over our collection and processing of certain sensitive personal information.
(v) You have the right not to receive retaliatory or discriminatory treatment for exercising these rights.
To request access to or deletion of your personal information, or to exercise any other privacy rights under California law, please contact us at support@sendvyte.com. In order to verify your request, we may require you to provide us with certain information to be used solely for the purpose of verifying your identity.
Under the CCPA, you may exercise these rights yourself or you may designate an authorized agent to make these requests on your behalf. We may request that your authorized agent have written permission from you to make requests on your behalf and may need to verify your authorized agent’s identity.
Additional Information for Colorado Residents
The Colorado Privacy Act, if applicable to us, provides some Colorado residents with the rights listed below:
(i) You may have the right to know and see what personal information we have collected about you in a portable format.
(ii) You may have the right to request that we correct your inaccurate personal information.
(iii) You may have the right to request that we delete the personal information we have collected about you.
(iv) You may have the right to opt out of targeted advertising and the sale of personal information, as each is defined under Colorado law; however, please note that we do not currently perform or conduct any of the foregoing.
To request access to or deletion of your personal information, or to exercise any other privacy rights under Colorado law, please contact us at support@sendvyte.com.
Please note that to respond to some rights we may need to verify your request by asking you to verify your identity by providing certain information about yourself. You may designate another person to serve as your authorized agent and to exercise your opt-out right on your behalf; however, we may request certain information in order to verify your identity and the authorized agent’s authority to act on your behalf.
Additional Information for Connecticut Residents
The Connecticut Data Privacy Act, if applicable to us, provides some Connecticut residents with the rights listed below:
(i) You may have the right to know and see what personal information we have collected about you in a portable format.
(ii) You may have the right to request that we correct your inaccurate personal information.
(iii) You may have the right to request that we delete the personal information we have collected about you.
(iv) You may have the right to opt-out of targeted advertising, the sale of personal information, and automated profiling, as each is defined under Connecticut law; however, please note that we do not currently perform or conduct any of the foregoing.
To request access to or deletion of your personal information, or to exercise any other privacy rights under Connecticut law, please contact us at support@sendvyte.com.
Additional Information for Delaware Residents
If you are a Delaware resident, pursuant to the Delaware Personal Information Privacy Act, we must share with you that:
(i) We collect personal information for the business and commercial purposes described in the “How We Use Your Information” section;
(ii) We may share your personal information to third parties as described in the “How We Share Information” section; and
(iii) We collect the categories of personal information described in the “Information We Collect” section.
Delaware law, if applicable to us, provides some Delaware residents with the rights listed below:
(i) You may have the right to know and see what personal information we have collected about you in a portable format.
(ii) You may have the right to request that we correct inaccuracies in the personal information we have collected about you.
(iii) You may have the right to request that we delete the personal information you provided or that we have collected about you.
(iv) You may have the right to opt-out of targeted advertising, the sale of Personal Data, and automated profiling, as each is defined under Delaware law; however, please note that we do not currently perform or conduct any of the foregoing.
(v) You may have the right to obtain a list of the specific third parties to which the personal information was disclosed.
To request access to or deletion of your personal information, or to exercise any other privacy rights under Delaware law, please contact us at support@sendvyte.com.
Please note that to respond to some rights we may need to verify your request by asking you to verify your identity by providing certain information about yourself. You may designate another person to serve as your authorized agent and to exercise your opt-out right on your behalf; however, we may request certain information in order to verify your identity and the authorized agent’s authority to act on your behalf.
Additional Information for Florida Residents
If you are a Florida resident, pursuant to the Florida Digital Bill of Rights, we must share with you that:
(i) We collect personal information for the business and commercial purposes described in the “How We Use Your Information” section;
(ii) We may share your personal information to third parties as described in the “How We Share Information” section; and
(iii) We collect the categories of personal information described in the “Information We Collect” section.
Florida law, if applicable to us, provides some Florida residents with the rights listed below:
(i) You may have the right to know and see what personal information we have collected about you in a portable format.
(ii) You may have the right to request that we correct inaccuracies in the personal information we have collected about you.
(iii) You may have the right to request that we delete the personal information you provided or we have collected about you.
(iv) You may have the right to opt-out of targeted advertising, the sale of personal information, and automated profiling, as each is defined under Florida law; however, please note that we do not currently perform or conduct any of the foregoing.
(v) You may have the right to opt-out of the collection and processing of sensitive data, as defined under Florida law.
To request access to or deletion of your personal information, or to exercise any other privacy rights under Florida law, please contact us at support@sendvyte.com.
Please note that to respond to some rights we may need to verify your request by asking you to verify your identity by providing certain information about yourself.
Additional Information for Iowa Residents
If you are an Iowa resident, pursuant to the Iowa Consumer Data Protection Act, we must share with you that:
(i) We collect personal information for the business and commercial purposes described in the “How We Use Your Information” section;
(ii) We may share your personal information to third parties as described in the “How We Share Information” section; and
(iii) We collect the categories of personal information described in the “Information We Collect” section.
Iowa law, if applicable to us, provides some Iowa residents with the rights listed below:
(i) You may have the right to know and see what personal information we have collected about you in a portable format.
(ii) You may have the right to request that we delete the personal information you provided or that we have collected about you.
(iii) You may have the right to opt-out of the sale of personal information, as such is defined under Iowa law; however, please note that we do not currently sell personal information.
To request deletion of your personal information, or to exercise any other privacy rights under Iowa law, please contact us at support@sendvyte.com.
Please note that to respond to some rights we may need to verify your request by asking you to verify your identity by providing certain information about yourself.
Additional Information for Montana Residents
If you are a Montana resident, pursuant to the Montana Consumer Data Privacy Act, we must share with you that:
(i) We collect personal information for the business and commercial purposes described in the “How We Use Your Information” section;
(ii) We may share your personal information to third parties as described in the “How We Share Information” section; and
(iii) We collect the categories of personal information described in the “Information We Collect” section.
Montana law, if applicable to us, provides some Montana residents with the rights listed below:
(i) You may have the right to know and see what personal information we have collected about you in a portable format.
(ii) You may have the right to request that we correct inaccuracies in the personal information we have collected about you.
(iii) You may have the right to request that we delete the personal information you provided or that we have collected about you.
(iv) You may have the right to opt out of targeted advertising, the sale of personal information, and automated profiling, as each is defined under Montana law; however, please note that we do not currently perform or conduct any of the foregoing.
(v) You may have the right to obtain a list of the specific third parties to which the personal information was disclosed.
To request access to or deletion of your personal information, or to exercise any other privacy rights under Montana law, please contact us at support@sendvyte.com.
Please note that to respond to some rights we may need to verify your request by asking you to verify your identity by providing certain information about yourself. You may designate another person to serve as your authorized agent and to exercise your opt-out right on your behalf; however, we may request certain information in order to verify your identity and the authorized agent’s authority to act on your behalf.
Additional Information for Minnesota Residents
If you are a Minnesota resident, pursuant to the Minnesota Consumer Data Privacy Act, we must share with you that:
(i) We collect and process the categories of personal information described in the “Information We Collect” section;
(ii) We process personal information for the business and commercial purposes described in the “How We Use Your Information” section;
(iii) We may share the categories of personal information described in the “How We Share Information”; and
(iv) We may retain personal information according to the “Data Retention and Deletion” section.
Minnesota law, if applicable to us, provides some Minnesota residents with the rights listed below:
(i) You may have the right to receive confirmation as to whether we are processing your personal information and the right to access such personal information.
(ii) You may have the right to request that we correct inaccuracies in the personal information we have collected about you; however, in deciding whether to comply with such request, we may take into account the nature of the personal information and the purpose(s) for processing the personal information.
(iii) You may have the right to request that we delete the personal information you provided or that we have collected about you.
(iv) If such data is available in a digital format, you may have the right to receive a copy of your personal information that you previously provided to us in a portable format and, to the extent technically feasible, in a readily usable format that allows you to transmit the data to another controller without hinderance where the processing is carried out by automated means.
(v) You may have the right to opt-out from our processing of your personal information for any of the following purposes: (a) targeted advertising, (b) the sale of your personal information, or (c) profiling in furtherance of automated decisions that produce a legal or similarly significant effect concerning yourself; however, please note that we do not, at this time, process your personal information for any of the above-mentioned purposes.
(vi) If the right in the above (v) is exercised, you may have the right to question the result of the profiling, to be informed of the reason that the profiling resulted in the decision, and, if feasible, to be informed of what actions you might have taken to secure a different decision and the actions you might do to secure a different decision in the future. You have the right to review your personal information used in profiling. If the decision is determined to have been based upon inaccurate personal information, taking into account the nature of the personal information and the purpose(s) of the processing, you have the right to have the data corrected and the profiling decision reevaluated based on the corrected data. However, please note that we do not, at this time, process your personal information for targeted advertising, the sale of your personal information, or profiling in furtherance of automated decisions that produce a legal or similarly significant effect concerning yourself.
(vii) You may have the right to obtain a list of specific third parties to which we have disclosed your personal information, if available, and, if not available, a list of specific third parties to which we have provided any consumer’s personal information.
To request access to or deletion of your personal information, or to exercise any other privacy rights under Minnesota law, please contact us at support@sendvyte.com.
Please note that to respond to some rights we may need to verify your request by asking you to verify your identity by providing certain information about yourself. You may designate another person to serve as your authorized agent and to exercise your opt-out right on your behalf concerning processing for the purposes of targeted advertising and the sale of your personal information; however, we may request certain information in order to verify your identity and the authorized agent’s authority to act on your behalf.
Additional Information for Nebraska Residents
If you are a Nebraska resident, pursuant to the Nebraska Data Privacy Act, we must share with you that:
(i) We collect personal information for the business and commercial purposes described in the “How We Use Your Information” section;
(ii) We may share your personal information to third parties as described in the “How We Share Information” section; and
(iii) We collect the categories of personal information described in the “Information We Collect” section.
Nebraska law, if applicable to us, provides some Nebraska residents with the rights listed below:
(i) You may have the right to know and see what personal information we have collected about you in a portable format.
(ii) You may have the right to request that we correct inaccuracies in the personal information we have collected about you.
(iii) You may have the right to request that we delete the personal information you provided or that we have collected about you.
(iv) You may have the right to opt-out of targeted advertising, the sale of personal information, and automated profiling, as each is defined under Nebraska law; however, please note that we do not currently perform or conduct any of the foregoing.
To request access to or deletion of your personal information, or to exercise any other privacy rights under Nebraska law, please contact us at support@sendvyte.com.
Please note that to respond to some rights we may need to verify your request by asking you to verify your identity by providing certain information about yourself.
Additional Information for Nevada Residents
If you are a Nevada resident, under the Privacy and Security of Personal Information Chapter of the Nevada Revised Statutes Section 603A, we are required to provide you with the following:
(i) We may collect certain covered information (as defined under Nevada Law) when you use the Service, including, but not limited to first and last name, home or other physical address, e-mail address, and telephone number;
(ii) We may share your covered information to third parties as described in the “How We Share Information” section; and
(iii) Third parties may collect covered information about your online activities over time and across different internet websites or online websites when you use the Service.
Under Nevada law, certain Nevada consumers may opt-out of the sale of “personally identifiable information” for monetary consideration (as such terms are defined under Nevada law) to a person for that person to license or sell such information to additional persons. We do not engage in such activity; however, if you are a Nevada resident who has provided “personally identifiable information” to us via the Services, you may submit a request to opt-out of any potential future sales under Nevada law by contacting us at support@sendvyte.com. Please note we will take reasonable steps to verify your identity and the authenticity of the request. Once verified, we will maintain your request in the event our practices change.
Additional Information for New Hampshire Residents
If you are a New Hampshire resident, pursuant to Title LII, Chapter 507-H: Expectation of Privacy of the New Hampshire Revised Statutes Annotated, we must share with you that:
(i) We collect personal information for the business and commercial purposes described in the “How We Use Your Information” section;
(ii) We may share your personal information to third parties as described in the “How We Share Information” section; and
(iii) We collect the categories of personal information described in the “Information We Collect” section.
New Hampshire law, if applicable to us, provides some New Hampshire residents with the rights listed below:
(i) You may have the right to know and see what personal information we have collected about you in a portable format.
(ii) You may have the right to request that we correct inaccuracies in the personal information we have collected about you.
(iii) You may have the right to request that we delete the personal information you provided or that we have collected about you.
(iv) You may have the right to opt-out of targeted advertising, the sale of personal information, and automated profiling, as each is defined under New Hampshire law; however, please note that we do not currently perform or conduct any of the foregoing.
To request access to or deletion of your personal information, or to exercise any other privacy rights under New Hampshire law, please contact us at support@sendvyte.com.
Please note that to respond to some rights we may need to verify your request either by asking you to log in and authenticate your account or otherwise verify your identity by providing information about yourself or your account.
Additional Information for New Jersey Residents
If you are a New Jersey resident, pursuant to Title 56, Chapter 266 of the New Jersey Revised Statutes, we must share with you that:
(i) We collect personal information for the business and commercial purposes described in the “How We Use Your Information” section;
(ii) We may share your personal information to third parties as described in the “How We Share Information” section; and
(iii) We collect the categories of personal information described in the “Information We Collect” section.
New Jersey law, if applicable to us, provides some New Jersey residents with the rights listed below:
(i) You may have the right to know and see what personal information we have collected about you in a portable format.
(ii) You may have the right to request that we correct inaccuracies in the personal information we have collected about you.
(iii) You may have the right to request that we delete the personal information you provided or that we have collected about you.
(iv) You may have the right to opt-out of targeted advertising, the sale of personal information, and automated profiling, as each is defined under New Jersey law; however, please note that we do not currently perform or conduct any of the foregoing.
To request access to or deletion of your personal information, or to exercise any other privacy rights under New Jersey law, please contact us at support@sendvyte.com.
Please note that to respond to some rights we may need to verify your request either by asking you to log in and authenticate your account or otherwise verify your identity by providing information about yourself or your account.
Additional Information for Oregon Residents
If you are an Oregon resident, pursuant to the Oregon Consumer Privacy Act, we must share with you that:
(i) We collect and process the categories of personal information described in the “Information We Collect” section;
(ii) We process personal information for the business and commercial purposes described in the “How We Use Your Information” section; and
(iii) We may share the categories of personal information described in the “Information We Collect” section with the categories of third parties set forth in the “How We Share Information” section.
Oregon Law, if applicable to us, provides some Oregon residents with the rights listed below:
(i) You may have the right to receive confirmation as to whether we are processing or have processed your personal information and the categories of personal information that we are processing or have processed.
(ii) You may have the right to receive, at our option and sole discretion, a list of specific third parties, other than natural persons, to which the we have disclosed your specific personal information to or any personal information to, generally.
(iii) You may have the right to receive a copy of all of your personal information that we have processed or are processing in a portable format.
(iv) You may have the right to request that we correct inaccurate personal information; however, in deciding whether to comply with such request, we may take into account the nature of the personal information and the purpose(s) for processing the personal information.
(v) You may have the right to request that we delete your personal information, including your personal information which you have provided to us, your personal information which we have obtained from another source, and derived data.
(vi) You may have the right to opt-out from our processing of your personal information for any of the following purposes: (a) targeted advertising, (b) selling your personal information, or (c) profiling in furtherance of decisions that produce legal effects or effects of similar significance; however, please note that we do not, at this time, process your personal information for any of the above-mentioned purposes.
To request access to or deletion of your personal information, or to exercise any other privacy rights under Oregon law, please contact us at support@sendvyte.com. If you would like to appeal our refusal to take action on a prior submitted request, you may do so by submitting an appeal to us at support@sendvyte.com.
Please note that to respond to some rights we may need to verify your request either by asking you to log in and authenticate your account or otherwise verify your identity by providing information about yourself or your account. You may designate another person to serve as your authorized agent and to act on your behalf to opt-out of the processing of your personal information under specifically Section (vi) above; however, we may request certain information in order to verify your identity and the authorized agent’s authority to act on your behalf.
Additional Information for Tennessee Residents
If you are a Tennessee resident, pursuant to the Tennessee Information Protection Act, we must share with you that:
(i) We collect and process the categories of personal information described in the “Information We Collect” section;
(ii) We process personal information for the business and commercial purposes described in the “How We Use Your Information” section; and
(iii) We may share your personal information to/with third parties as described in the “How We Share Information” section.
Tennessee law, if applicable to us, provides some Tennessee residents with the rights listed below:
(i) You may have the right to receive confirmation as to whether we are processing your personal information and the right to access such personal information.
(ii) You may have the right to request that we correct inaccuracies with respect to your personal information; however, in deciding whether to comply with such request, we may take into account the nature of the personal information and the purpose(s) for processing the personal information.
(iii) You may have the right to request that we delete your personal information which you provided or that we have collected about you; however, we may not delete information that we maintain or use as aggregate or de-identified data provided it is not linked to a specific consumer.
(iv) If such data is available in a digital format, you may have the right to receive a copy of your personal information that you previously provided to us in a portable format and, to the extent technically feasible, in a readily usable format that allows you to transmit the data to another controller without hinderance.
(v) You may have the right to opt-out from our selling of your personal information; however, please note that we do not currently sell personal information.
(vi) If we sold or disclosed your personal information, you may request that we share: (a) the categories of personal information shared, (b) the categories of third parties to which the personal information was sold, and (c) the categories of personal information we disclosed for a business purpose; however, please note that we do not currently sell personal information.
To request access to or deletion of your personal information, or to exercise any other privacy rights under Tennessee law, please contact us at support@sendvyte.com. If you would like to appeal our refusal to take action on a prior submitted request, you may do so by submitting an appeal to us at support@sendvyte.com.
Please note that to respond to some rights we may need to verify your request by asking you to verify your identity by providing information about yourself.
Additional Information for Texas Residents
If you are a Texas resident, pursuant to the Texas Data and Privacy Security Act, we must share with you that:
(i) We collect and process the categories of personal information described in the “Information We Collect” section;
(ii) We process personal information for the business and commercial purposes described in the “How We Use Your Information” section; and
(iii) We may share the categories of personal information described in the “Information We Collect” section with the categories of third parties set forth in the “How We Share Information” section.
Texas law, if applicable to us, provides some Texas residents with the rights listed below:
(i) You may have the right to receive confirmation as to whether we are processing your personal information and the right to access such personal information.
(ii) You may have the right to request that we correct inaccuracies with respect to your personal information; however, in deciding whether to comply with such request, we may take into account the nature of the personal information and the purpose(s) for processing the personal information.
(iii) You may have the right to request that we delete your personal information which you provided or that we have collected about you.
(iv) If such data is available in a digital format, you may have the right to receive a copy of your personal information that you previously provided to us in a portable format and, to the extent technically feasible, in a readily usable format that allows you to transmit the data to another controller without hinderance.
(v) You may have the right to opt-out from our processing of your personal information for any of the following purposes: (a) targeted advertising, (b) the sale of your personal information, or (c) profiling in furtherance of decisions that produce a legal or similarly significant effect concerning yourself; however, please note that we do not, at this time, process your personal information for any of the above-mentioned purposes.
To request access to or deletion of your personal information, or to exercise any other privacy rights under Texas law, please contact us at support@sendvyte.com. If you would like to appeal our refusal to take action on a prior submitted request, you may do so by submitting an appeal to us at support@sendvyte.com.
Please note that to respond to some rights we may need to verify your request by asking you to verify your identity by providing information about yourself. You may designate another person to serve as your authorized agent and to act on your behalf to opt-out of the processing of your personal information under specifically Section (v)(a)-(b) above; however, we may request certain information in order to verify your identity and the authorized agent’s authority to act on your behalf.
Additional Information for Utah Residents
If you are a Utah resident, pursuant to the Utah Consumer Privacy Act, we must share with you that:
(i) We collect personal information for the business and commercial purposes described in the “How We Use Your Information” section;
(ii) We may share your personal information to third parties as described in the “How We Share Information” section; and
(iii) We collect the categories of personal information described in the “Information We Collect” section.
Utah law, if applicable to us, provides some Utah residents with the rights listed below:
(i) You may have the right to know and see what personal information we have collected about you in a portable format.
(ii) You may have the right to request that we delete the personal information we have collected about you.
(iii) You may have the right to opt-out of targeted advertising and the sale of personal information, as each is defined under Utah law; however, please note that we do not currently perform or conduct any of the foregoing.
To request access to or deletion of your personal information, or to exercise any other privacy rights under Utah law, please contact us at support@sendvyte.com.
Additional Information for Virginia Residents
If you are a Virginia resident, pursuant to the Virginia Consumer Privacy Act, we must share with you that:
(i) We collect personal information for the business and commercial purposes described in the “How We Use Your Information” section;
(ii) We may share your personal information to third parties as described in the “How We Share Information” section; and
(iii) We collect the categories of personal information described in the “Information We Collect” section.
Virginia law, if applicable to us, provides some Virginia residents with the rights listed below:
(i) You may have the right to know and see what personal information we have collected about you.
(ii) You may have the right to request that we correct your inaccurate personal information.
(iii) You may have the right to request that we delete the personal information we have collected about you.
(iv) You may have the right to opt-out of targeted advertising, the sale of personal information, and automated profiling, as each is defined under Virginia law; however, please note that we do not currently perform or conduct any of the foregoing.
To request access to or deletion of your personal information, or to exercise any other privacy rights under Virginia law, please contact us at support@sendvyte.com.
[End of Exhibit A of Privacy Policy]
[End of Privacy Policy]