Integrations built for endodontic practices

TDO Software is the practice management system used by the majority of endodontic practices in North America, and SendVyte is currently the only third-party patient communication platform with native TDO integration. A lightweight SendVyte Agent runs on the practice's TDO server and syncs data in near real time over an authenticated connection.

What syncs:

• Appointment schedule (new, rescheduled, cancelled) — drives reminders, confirmations, and post-op follow-ups automatically
• Patient demographics and contact details — no manual list imports, ever
• Ledger balances and aging buckets — powers targeted accounts receivable campaigns
• Referring doctor records and referral history — feeds the Endo Referral Marketing module
• Procedure and operatory data — enables production-schedule analytics

The sync is read-oriented by default. SendVyte never modifies TDO records, and all messaging and payment activity is stored in the SendVyte database — TDO remains the source of truth for clinical and financial records.

Every SMS SendVyte sends is delivered through Twilio with full A2P 10DLC campaign registration in place. That matters because unregistered SMS traffic to U.S. carriers is increasingly filtered or dropped entirely — registered traffic lands reliably and supports higher daily throughput.

What the Twilio integration handles:

• Outbound patient messaging from a practice-specific phone number so replies feel natural
• Automatic opt-out handling (STOP / UNSUBSCRIBE) per TCPA requirements
• Delivery status tracking — every message has a verifiable delivery receipt
• A separate billing messaging service for accounts receivable and statement delivery, isolating commercial traffic from clinical reminders

Practices do not need their own Twilio account. SendVyte operates the Twilio infrastructure and includes SMS volume in the monthly subscription, with overage handled transparently based on plan.

SendVyte uses Stripe Connect for patient statement payments. During onboarding, the practice connects its own Stripe account, and from that point forward patient payments flow directly from the payer to the practice — SendVyte never holds patient funds and never appears in the money flow as an escrow or intermediary.

What the Stripe integration enables:

• Branded statement payment links delivered by SMS or email — patients tap, pay, done
• Automatic ledger reconciliation when a payment succeeds
• PCI-compliant payment collection: card data is entered directly into Stripe's hosted elements and never touches SendVyte servers
• Support for partial payments, payment plans, and refunds directly from the practice dashboard
• Webhook-driven reliability: payment success, failure, and chargeback events are processed in real time

The practice's own Stripe dashboard remains the authoritative record of payouts, fees, and deposits. SendVyte adds the patient-facing messaging layer and the ledger matching — Stripe handles the money.

SendVyte uses Google in two places: optional team member sign-in via Google OAuth, and Google Maps / Directions APIs to power the Endo Referral Marketing (ERM) route optimization feature.

Google OAuth: Team members who prefer it can sign into the SendVyte app with their Google account rather than a SendVyte password. Practice administrators control which domains are allowed and can revoke access at any time.

Google Maps + Directions: When a marketing coordinator generates a referring-doctor visit plan in ERM, the backend calls the Google Directions API to compute the optimal driving order for up to nine stops. The route is then packaged as a short redirect URL that encodes into a small, scannable QR code — the coordinator prints the route sheet, scans the QR on their phone, and Google Maps opens with the full turn-by-turn route loaded.