SendVyte
Some patients prefer to type instead of call, and referring offices may start with your website. Website Chat is the website channel of the SendVyte AI Receptionist: it answers from the same practice profile as your phone line, takes appointment and callback requests, and sends every conversation to your team with a full transcript.
Your website can be the first place patients and referring offices look.
A visitor who wants to know if you take their insurance or where to park finds a phone number and a closed office.
A basic contact form may capture only limited context, leaving your team to follow up before they know what the visitor needs.
A referring office that lands on your site should have a clear way to start a referral inquiry without searching for contact details.
Three steps, the same practice-approved workflows as your phone line.
Website Chat answers in your practice’s name, from the answers your practice has approved.
It answers approved questions and captures what your team needs: name, callback number, reason, and appointment or callback requests. Referring offices can leave a referral inquiry.
When the chat ends, the conversation goes to your team in SendVyte with the full transcript. Your team confirms any appointment.
Your practice profile holds your hours, location, insurance information and the answers you’ve approved. The AI Receptionist uses it on your phone line, and Website Chat uses the same profile on your website. Update the profile once and both channels follow.
Your practice names its receptionist; Felix is our demo persona. Illustration with demo data.
Hours, location, insurance information and the questions you’ve approved.
Captured in the chat; your team confirms every appointment.
Referring offices can start a referral conversation right from your site.
Every conversation is saved and sent to your team when the chat ends.
Website Chat follows the practice-approved workflows your AI Receptionist uses.
It doesn’t diagnose, triage or give clinical advice; clinical questions go to your team.
SendVyte is HIPAA compliant, and a BAA is included with every plan. Chat conversations are handled inside SendVyte and go to your team, not to a personal inbox.
Website Chat is included with the SendVyte AI Receptionist, which also answers your phone line. Conversations land alongside patient texting, appointment confirmations and secure referral forms.
We’ll show a chat on a demo practice website and the conversation it sends to your team.