SendVyte
Knowing who has confirmed helps your team stay ahead of the schedule. SendVyte texts patients before their visit, they reply to confirm or ask to reschedule, and your team sees every answer in one place. Your team can send them from the SendVyte inbox, or, with a live PMS connection, they go out automatically from your schedule.
Illustration with demo data from Copperleaf Endodontics, a sample practice.
Calling down the list is slow, and the answers are hard to share.
Confirmation calls rarely reach the patient on the first try.
When a patient hasn’t responded, your team needs a clear way to see it and follow up before the visit.
Phone confirmations can be easy to miss when the answer isn’t visible to the whole team.
Use either one. Both are complete ways to confirm appointments.
Either way, patients get the same message and your team sees every reply. A PMS connection adds automation; it doesn’t change what your patients receive.
Replies land in your inbox, and confirmation status shows on your dashboard, so your team can follow up with anyone who hasn’t answered.
Your team sends whenever it suits the day; with a live PMS connection, set how far ahead they go out automatically.
Customize the templates so messages sound like your practice.
A simple reply confirms; patients can also ask to reschedule, and your team follows up.
See who has confirmed without calling down the list.
Every answer lands in the same inbox as the rest of your patient texting.
Patients reply STOP to opt out, and blocked numbers and Do Not Contact lists are honored.
Practices without a live PMS connection send confirmations and reminders from the SendVyte inbox; a live connection makes them automatic. Both use the same templates, the same inbox and the same dashboard.
Confirmations share an inbox with two-way patient texting, calls answered by the AI Receptionist and Google review invitations after the visit.
We’ll show confirmations sent from the inbox and the automatic path, with demo data.